Who is responsible
bucks-handyman is responsible for the personal information described here. For privacy questions, email ahsanbawan@outlook.com.
Information collected
A quote request may include your name, telephone number, email address, postcode or area, job details, preferred timing and an optional photograph of the work. Messages sent through Instagram or email may also be kept. The website host and third-party services may receive technical information such as an IP address, browser, device and security logs.
Please do not send sensitive documents or information in the quote form or photograph.
Why it is used
Information is used to answer enquiries, prepare quotes, arrange and provide services, keep necessary business records, secure the website and prevent misuse.
The usual lawful bases are taking steps at your request before a contract, performing a contract, legitimate interests in operating and protecting the business, and legal obligations where records must be retained.
Who receives it
Information may be processed by the website host, FormSubmit for routing quote forms, and Microsoft Outlook for email delivery. Instagram is a Meta service and processes information under its own terms when you use it or load its content. Google and its advertising partners may process technical and consent information when advertising services are enabled. Information may also be shared with advisers or authorities where required by law.
bucks-handyman does not sell your personal information.
Cookies and consent
The website and third-party services may use cookies, local storage, web beacons, IP addresses or similar technologies. These technologies can support security, remember choices, measure advertising performance and, where you consent, personalise adverts.
Visitors in the UK, European Economic Area and Switzerland are shown a Google-certified consent message where required. You can consent, refuse consent or manage your choices. You can also remove stored cookies using your browser settings. Refusing optional advertising cookies should not prevent you from viewing the main website.
Google advertising
This website uses Google AdSense. Third-party vendors, including Google, may use cookies to serve adverts based on a visitor’s previous visits to this website or other websites. Google’s use of advertising cookies enables it and its partners to serve adverts based on visits to this site and other sites on the internet.
You can learn how Google uses information from sites that use its services in Google’s privacy information ↗. You can manage personalised advertising through Google My Ad Center ↗.
Instagram, advertising and paid links
Following a link to Instagram takes you to a Meta service that processes information under its own terms. Some product links are Amazon affiliate links. If you follow one, Amazon may receive referral and technical information and Bucks Handyman may earn a commission from a qualifying purchase, without increasing the price you pay.
Any future sponsored content, supplier offer or paid referral relationship will be clearly identified near the relevant recommendation or link.
How long it is kept
General enquiries and unsuccessful quote requests are normally kept for up to 12 months after the last contact. Customer, job, payment and invoice records may be kept longer where needed for tax, accounting, legal or dispute purposes. Information is deleted or anonymised when no longer reasonably needed.
Your rights
Depending on the circumstances, you may have rights to access, correct, erase or restrict use of your information, object to its use, or receive a portable copy. Contact bucks-handyman using the details above. You may also complain to the Information Commissioner’s Office (ICO) ↗.
Changes
This notice may be updated when the website or the way information is handled changes. The latest version will appear here.